Privacy Policy

Last updated: January 2024

1. Introduction

Email DeepMind ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, mobile applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. By accessing or using Email DeepMind, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly to us, including:

  • Account registration information (name, email address, password)
  • Profile information and preferences
  • Email account credentials for connected email accounts
  • Calendar information and event data
  • Communication preferences and settings
  • Payment information (processed securely by third-party providers)
  • Support inquiries and correspondence

2.2 Email and Calendar Content

To provide our Services, we access and process:

  • Email metadata (sender, subject, date, priority indicators)
  • Email content for analysis and prioritization
  • Calendar events and meeting information
  • Attachment information (not the content itself)

All email and calendar data is encrypted in transit and at rest. We use advanced encryption standards to protect this sensitive information.

2.3 Automatically Collected Information

When you use our Services, we automatically collect:

  • Device information (device type, operating system, browser type)
  • Usage information (features accessed, actions taken, time spent)
  • IP address and location data
  • Cookies and similar tracking technologies
  • Analytics data through Google Analytics

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Processing and fulfilling your requests
  • Sending transactional communications (confirmations, updates)
  • Personalizing and customizing your experience
  • Analyzing usage patterns to improve our Services
  • Detecting, preventing, and addressing fraud and security issues
  • Complying with legal obligations
  • Marketing and promotional purposes (with your consent)

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for email and calendar data
  • TLS/SSL encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Secure authentication methods (OAuth 2.0)
  • Limited access controls for employee access to data

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security, and any transmission of data is at your own risk.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information (with certain exceptions)
  • Portability: Receive your data in a portable format
  • Opt-Out: Opt out of marketing communications
  • Cookie Management: Control cookie preferences through your browser

To exercise these rights, please contact us at privacy@emaildeepwind.com with your request and verification of identity.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services and comply with legal obligations:

  • Account information: Retained while your account is active
  • Email and calendar data: Synchronized with your email provider settings
  • Transactional data: Retained for 7 years for tax and audit purposes
  • Analytics data: Aggregated data retained indefinitely; individual data deleted after 26 months

Upon account deletion, we securely delete all your information within 30 days, except where required by law.

8. Third-Party Links

Our Services may contain links to third-party websites and services. This Privacy Policy applies only to information collected through our Services. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using our Services, you consent to the transfer of your information to countries outside your country of residence for processing in accordance with this Privacy Policy.

11. CCPA Rights (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information collected from you
  • Right to opt-out of the sale or sharing of personal information
  • Right to non-discrimination for exercising your CCPA rights

We do not sell personal information. To exercise your CCPA rights, please contact us at privacy@emaildeepwind.com.

12. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email DeepMind

Email: privacy@emaildeepwind.com

Mailing Address: [Company Address]

Support Portal: https://support.emaildeepwind.com

We will respond to your inquiry within 30 days of receipt.